U.S. Pro Bono Manager

Position summary

Reed Smith's pro bono practice is a core component of the firm's commitment to advancing access to justice and supporting underserved communities. Through partnerships with nonprofit organizations and the delivery of high-quality legal services, our lawyers work to make the legal system more equitable and accessible.

The U.S. pro bono manager plays a key role in the administration and advancement of the firm's pro bono program across U.S. offices. This position is responsible for managing day-to-day operations, driving key initiatives, and supporting a robust, efficient, and impactful pro bono practice.

Working closely with the global chair of pro bono and cross-functional stakeholders, this role ensures effective coordination of matters, accurate reporting, and strong engagement across the firm.

This position requires strong operational, communication, and relationship management skills, along with a proactive and solutions-oriented mindset. The ideal candidate brings sound judgment, attention to detail, and a willingness to leverage emerging technologies to enhance program effectiveness and impact.

Job duties and responsibilities

• Manage and oversee the day-to-day operations of the U.S. pro bono program, ensuring alignment with firm strategy and priorities
• Evaluate, prioritize, and facilitate incoming pro bono opportunities, aligning matters with firm capabilities and strategic focus areas
• Serve as a primary advisor to lawyers and business professionals on pro bono processes, matter intake, and participation
• Oversee the lifecycle of pro bono matters, including monitoring activity, assessing progress, and addressing risks or delays
• Design, implement, and improve processes and systems to enhance efficiency, tracking, and reporting
• Develop and execute communication strategies to drive engagement across U.S. offices, including updates, reports, and program materials
• Identify and cultivate external partnerships with nonprofit organizations and pro bono brokers aligned with firm objectives
• Manage risk and compliance considerations, including coordination of matter transitions and adherence to firm policies
• Analyze pro bono data and metrics to generate insights and support strategic planning and reporting
• Lead preparation and delivery of pro bono reports, ensuring accuracy and alignment with internal and external requirements
• Develop and maintain training materials and coordinate training sessions and events
• Assess and measure the impact of pro bono initiatives and support development of long-term program goals
• Collaborate cross-functionally to align resources and support broader firm initiatives
• Drive innovation and operational improvements, including evaluating and implementing emerging technologies
• Support and advise the global chair of pro bono on U.S. program strategy, priorities, and performance

Requirements

Education

• Two years of college or equivalent experience required
• College degree or equivalent experience preferred

Experience

• Ten plus years of experience in a high-level support or program management role
• Experience in a law firm or professional services environment preferred

Skills

• Excellent attention to detail
• Strong communication and interpersonal skills
• Ability to build relationships and collaborate with diverse stakeholders
• Understanding of a law firm environment
• Proficiency in Outlook, Word, and Excel
• Ability to manage multiple projects and priorities
• Ability to work independently in a remote environment
• Strong organizational and problem-solving skills
• Ability to analyze data and generate reports
• Flexibility to adapt to changing priorities
• Innovative mindset with interest in process improvement and emerging technologies
• Passion for access to justice and serving underserved communities
• Sound judgment and ability to navigate complex or sensitive situations

Additional information

Supervisory responsibilities
None

Essential job functions

• Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use
• Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities
• Ability to communicate effectively
• Ability to analyze information, maintain attention to detail, manage multiple priorities, and exercise sound judgment
• Ability to handle sensitive and confidential information with discretion and professionalism
• Ability to travel for meetings and training as required
• Ability to work extended hours as required to meet project, client, or business needs

Working conditions
Remote, with occasional in-office presence as needed

Pay ranges

This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on factors including, but not limited to, location and experience.

• Pittsburgh, Miami, Houston, Dallas, Atlanta: $115,500 – $133,500
• Chicago, Philadelphia: $123,500 – $142,500
• Princeton, Washington, DC: $131,500 – $152,000

Employee benefits overview

Our comprehensive benefits package includes:

• 401(k) retirement plan
• Medical insurance
• Health savings account (HSA)
• Virtual health services
• Dental insurance
• Vision insurance
• Accident insurance
• Hospital indemnity insurance
• Critical illness insurance
• Life insurance
• Short-term disability coverage
• Long-term disability coverage
• Flexible spending accounts (FSA)
• Lyra Health employee assistance program (EAP)
• Paid family leave (for eligible exempt and non-exempt staff)
• Transportation benefit
• Back-up child care services
• College coach program
• Pet insurance
• Paid sick time (for exempt staff)
• Paid time off (available to all full-time, non-temporary employees)

Reed Smith offers a challenging work environment, business casual dress code, and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and a generous 401(k) plan.

Reed Smith is an equal opportunity employer with core values of integrity, excellence, teamwork and respect, innovation, and impact. Reed Smith provides reasonable accommodations in accordance with applicable law, including in the application and interview process.

Qualified candidates only. No search firms.