Senior Revenue Operations Manager

Position summary

Lead the full revenue cycle across our EMEA offices, from billing through collections and cash, with a clear focus on keeping lock-up at its best. Manage and develop the EMEA Revenue Controller team, and work as a trusted partner to practice group leaders and US Finance colleagues. Help shape consistent global revenue processes, systems and reporting at a US-headquartered international law firm.

Key responsibilities

Own working capital across EMEA work in progress (WIP) and accounts receivable, making sure lock-up targets are met and sustained across offices and practice groups.

Lead, coach and grow the EMEA Revenue Controller team while overseeing daily billing and collections.

Prepare monthly WIP and cash forecasts and analyze performance against budget for partners and senior management.

Create dashboards and management reporting that help practice groups and offices perform better, and present it to them.

Find and deliver improvements to revenue processes, controls and systems, including 3E and e-billing, in line with firmwide policies.

Requirements

What you'll bring:

• Solid experience in a revenue, billing or collections role in professional services, including leading a team.
• A strong grasp of working capital, lock-up, WIP and accounts receivable management.
• Advanced Excel skills and working knowledge of the SRA Accounts Rules, VAT and anti-money laundering requirements.
• Excellent organizational skills and accuracy, and the ability to stay calm and prioritize under pressure.
• Confident communication and the ability to influence partners and senior stakeholders and earn their trust.

Nice to have:

• Law firm experience, ideally at a US-headquartered international firm, working with teams across time zones.
• Hands-on experience with Elite 3E, e-billing systems, or process improvement and systems projects.
• Experience with data visualization or reporting tools.
• A degree in finance or accounting, or a full or partial accountancy or credit management qualification such as ACCA, CIMA, AAT or CICM.

Reed Smith is committed to equal opportunity and to an accessible recruiting process. If you need accommodations at any stage, please contact our Recruiting team.